This makes it possible to integrate recording of all case management activity, from absence reporting to longer term case management, and to involve every party to the process: from employee, line manager and human resources consultant, to insurer, actuary and rehabilitation services provider.

• Total coordination of case management brings increased efficiency, avoided costs and higher employee satisfaction with the process, leading to earlier return to work.
• allows you to share case management data securely among different locations within one organization, or among several organizations (eg. An employer, a service provider and a disability insurer)
• integrates case management plans with your existing messaging systems (such as e-mail, fax and pager) so members of the case management team are reminded when their actions are needed
• works with other systems: payroll, human resources or the Safety Net telephone absence recording system (separately licensed)
• allows you to associate case types with management plans (also called timeliness or alert sequences) which automatically prompt case management team members when their actions are required
• stores any type of data object as part of the case management file. For example, you can store a copy of a letter that you create in your word processor, or a scanned document.
• uses encryption key technology to ensure that even your Information Technology department cannot read confidential information (such as medical diagnostic information) that you store in the system
• supports the Step By Step® disability management process